What is Travel Agency Software? What are its Features and Benefits?
Travel Agency Software is a technology solution designed specifically for travel agencies to automate and streamline their operations. It typically includes features such as itinerary management, booking management, customer relationship management, payment processing, and reporting tools. This software helps travel agencies to efficiently manage their bookings, reservations, and customer interactions, leading to improved productivity and customer satisfaction. By using Travel Agency Software, agencies can easily access booking information, track sales, and provide better customer service. Overall, Travel Agency Software serves as a central hub for all travel-related activities, making it easier for agencies to organize and manage their business operations effectively.
Travel Agency or a Tour Operator are the companies who have been involved in helping to plan, offer and finally provide the services related to having services like:
- Flight
- Hotel
- Activities also called sightseeing.
- Transfers
- Car Rentals And other services like Cruise, Forex, VISA, Guide etc.
- Finally, a combination of many of the above resulting in a Package.
Such services are required for an employee of a Corporate for their business needs, an individual level, an entrepreneur for business needs.
Such services are also required to individuals and family members, be it alone or in group to go around and see the various places within the country or outside.
In todays’ world of increasing needs of automation and ease of communication and getting the services this entire process needs automation using software solution which can be called Travel Agency or Tour Operators software.
A Travel Agency Software enables the Travel and Tourism Industry to efficiently enable their processes to make it faster, efficient, less of human dependency and ultimately enable them to serve their customer and make profitable business.
Travel Agency software at time also called as Travel ERP has various modules in the same which at time the Travel and Tour Operators can select to take all or as per there need. Various generic modules of such a Travel Agency software includes the below:
- Internal staff creations and management
- CRM and Marketing Module
- Inventory Module
- Product Costing
- Query and Quotation
- Booking confirmation
- Suppliers handling and informing the suppliers for the bookings.
- Services Module
- Voucher / Ticket and Invoices
- Payment collections from customer
- Paying back to Suppliers
- Having Financial control and reports for:
- Trial Balance
- Party Ledgers
- Aging reports
- Outstanding
- Cash Book
- Bank Book
- Profit and Loss
- Balance Sheet
There are many Travel Agencies and Tour Operators who needs an online E-commerce Travel Agency software as well, to be able to give an option to their customers which could be an Individual, Corporate or a B2B Agency to search, select, pay and book an Individual services or a Package.
With this a Travel Agency software can been visualized as a solution for their Processes automation and further doing real time online business. The term OTA – Online Travel Agency stands for such a company who does their business using the software solution known as E-commerce portals.
Such Travel Agency software for doing online business automates the processes between the Travel Agency, the services provider, and the buyer.
All of them needs various such Travel Agency software solutions to bring in better productivity.
There are many different types of Travel Agency Software available in the market today. They have various options and commercials models to provide the software and services.
A good example of Travel Agency Software is from company like TI Infotech, which has several team members who have decades of Industry experience in building and providing such a Travel Agency software solution.
Below are the links of their Software solution products:
Travel Assist – A software solution for DMCs / Inbound Tour Operators:
https://www.tiinfotech.com/travel-assist
Travel Cloud Suites – An E-commerce software solution for Travel and tour operators: